Customer Service:
Greet and seat guests in a friendly manner.
Present menus and provide detailed information about food and beverage options.
Answer guests’ questions and make recommendations.
Order Taking & Serving:
Take food and beverage orders accurately.
Relay orders to the kitchen and bar efficiently.
Serve food and drinks in a timely and professional manner.
Ensure accuracy and quality of orders before serving.
Table Maintenance:
Regularly check on guests and fulfill their requests.
Refill drinks, clear empty plates, and reset tables.
Ensure tables are clean and properly set before and after guests leave.
Qualification &
Skills
Skills & Competencies:
a. Technical Skills:
Ability to take and process customer orders accurately.
Basic knowledge of food and beverage service standards.
Familiarity with point-of-sale (POS) systems for billing and payments.
b. Soft Skills:
Excellent verbal communication and interpersonal skills.
Strong customer service skills and a friendly attitude.
Ability to multitask and work efficiently in a fast-paced environment.
Physical Requirements:
Ability to stand and walk for long hours.
Capability to carry trays with food and drinks.
Stamina to work in a busy restaurant setting.
