Qualification &
Skills
<p><strong>Education & Experience:</strong></p>
<ul>
<li><strong>Education</strong>: High school diploma or equivalent (preferred but not always required).</li>
<li><strong>Experience</strong>: Previous experience in customer service, food service, or a similar role is advantageous but not mandatory. Training can be provided on the job.</li>
</ul>
<p><strong>Skills & Knowledge:</strong></p>
<ul>
<li><strong>Communication Skills</strong>: Strong verbal communication skills to interact effectively with customers, kitchen staff, and other team members.</li>
<li><strong>Customer Service</strong>: Ability to provide excellent service to customers, ensuring satisfaction and a positive experience.</li>
<li><strong>Attention to Detail</strong>: Ability to remember orders and preferences of customers, and to ensure accurate food and drink delivery.</li>
<li><strong>Multitasking</strong>: Ability to handle multiple tasks at once, including taking orders, serving food, and managing customer requests.</li>
<li><strong>Knowledge of Menu</strong>: Familiarity with the menu, ingredients, and preparation methods to provide accurate information to customers and make recommendations.</li>
<li><strong>Basic Math Skills</strong>: Ability to process payments, calculate bills, and give correct change.</li>
<li><strong>Time Management</strong>: Ability to prioritize tasks and manage time efficiently in a fast-paced environment.</li>
</ul>
<p><strong>Personal Characteristics:</strong></p>
<ul>
<li><strong>Friendly and Approachable</strong>: Must be personable, friendly, and able to build rapport with customers quickly.</li>
<li><strong>Professional Appearance</strong>: Must maintain a neat, clean, and professional appearance at all times.</li>
<li><strong>Positive Attitude</strong>: Must have a positive attitude, be patient, and remain calm under pressure.</li>
<li><strong>Team-Oriented</strong>: Ability to work collaboratively with other waiters, kitchen staff, and management.</li>
<li><strong>Physical Stamina</strong>: Ability to stand for long periods and carry heavy trays or plates of food.</li>
</ul>
<p><strong>Working Conditions:</strong></p>
<ul>
<li><strong>Work Environment</strong>: Fast-paced, customer-facing environment, often requiring the handling of food and beverages.</li>
<li><strong>Hours</strong>: May require working evenings, weekends, and holidays, depending on the restaurant's schedule.</li>
</ul>
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