Metro City Cafe
Hotels / Resorts / Restaurant
Job Responsibilities
<h4><strong>Customer Service</strong></h4>

<ul>
<li>Greet guests promptly and warmly upon arrival.</li>
<li>Provide menu recommendations and answer questions about menu items, specials, and beverages.</li>
<li>Ensure guests&#39; needs are met throughout their dining experience, including refilling drinks and accommodating special requests.</li>
</ul>

<h4>2. <strong>Order Management</strong></h4>

<ul>
<li>Accurately take food and beverage orders and relay them to the kitchen staff.</li>
<li>Ensure orders are prepared and delivered correctly and in a timely manner.</li>
<li>Confirm guest satisfaction after serving meals and address any concerns promptly.</li>
</ul>

<h4>3. <strong>Table Maintenance</strong></h4>

<ul>
<li>Set up and prepare tables before guests arrive, including placing utensils, napkins, and menus.</li>
<li>Clear tables promptly after guests finish dining.</li>
<li>Maintain cleanliness and organization of the dining area and service stations.</li>
</ul>

<h4>4. <strong>Billing and Payments</strong></h4>

<ul>
<li>Present the bill to customers and process payments using the appropriate methods.</li>
<li>Handle cash and credit card transactions accurately and securely.</li>
<li>Provide receipts and thank guests for their visit.</li>
</ul>

<h4>&nbsp;</h4>
Qualification & Skills
<h3><strong>Qualifications and Skills</strong></h3>

<h4><strong>Education</strong></h4>

<ul>
<li>High school diploma or equivalent (preferred).</li>
</ul>

<h4><strong>Skills</strong></h4>

<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Basic math skills for handling transactions.</li>
<li>Attention to detail and a focus on customer satisfaction.</li>
</ul>
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