<ul>
<li>Greet and welcome guests in a professional and friendly manner.</li>
<li>Handle incoming calls, direct them to the appropriate departments, and take accurate messages.</li>
<li>Respond to inquiries from clients, employees, and visitors in person, over the phone, or via email.</li>
</ul>
</li>
<li>
<p><strong>Administrative Duties</strong>:</p>
<ul>
<li>Maintain the reception area, ensuring it is clean, organized, and presentable.</li>
<li>Schedule and coordinate appointments or meetings.</li>
<li>Manage and distribute incoming and outgoing mail and packages.</li>
<li>Maintain records, files, and office supplies inventory.</li>
</ul>
</li>
</ul>
<ul>
<li>Strong verbal and written communication abilities.</li>
<li>Polite and professional demeanor when interacting with clients, visitors, and staff.</li>
</ul>
</li>
<li>
<p><strong>Interpersonal Skills</strong>:</p>
<ul>
<li>Friendly and approachable personality.</li>
<li>Ability to build rapport with a diverse range of people.</li>
</ul>
</li>
<li>
<p><strong>Organizational Skills</strong>:</p>
<ul>
<li>Efficient multitasking and time management.</li>
<li>Detail-oriented, with the ability to prioritize tasks.</li>
</ul>
</li>
<li>
<p><strong>Problem-Solving Skills</strong>:</p>
<ul>
<li>Quick thinking and resourcefulness to resolve issues or answer inquiries effectively.</li>
<li>Ability to handle complaints or challenges calmly and professionally.</li>
</ul>
</li>
</ul>
<h4><strong>4. Personal Attributes</strong></h4>
<ul>
<li>Professional appearance and demeanor.</li>
<li>Dependable, punctual, and reliable.</li>
<li>Patient and empathetic in handling customer concerns.</li>
<li>Ability to work under pressure and maintain composure.</li>
</ul>