<ol>
<li>
<p><strong>Customer Service</strong>:</p>

<ul>
<li>Greet visitors warmly and provide a welcoming atmosphere.</li>
<li>Handle customer inquiries and provide accurate information about the organization&rsquo;s services or policies.</li>
<li>Direct guests to the appropriate person or department.</li>
</ul>
</li>
<li>
<p><strong>Administrative Duties</strong>:</p>

<ul>
<li>Answer, screen, and forward incoming phone calls.</li>
<li>Manage emails, correspondence, and mail distribution.</li>
<li>Schedule appointments and maintain meeting calendars.</li>
<li>Keep records of visitor logs and maintain security by following procedures.</li>
</ul>
</li>
<li>
<p><strong>Office Management</strong>:</p>

<ul>
<li>Maintain the cleanliness and organization of the front desk area.</li>
<li>Order and manage office supplies and stationery inventory.</li>
<li>Coordinate with other departments to ensure smooth workflow.</li>
</ul>
</li>
<li>
<p><strong>Communication</strong>:</p>

<ul>
<li>Handle complaints or issues professionally and escalate them as necessary.</li>
<li>Provide basic troubleshooting assistance for visitors or staff (e.g., tech or scheduling).</li>
</ul>
</li>
<li>
<p><strong>Additional Duties</strong>:</p>

<ul>
<li>Assist with event coordination or special projects as needed.</li>
<li>Support team members with clerical or administrative tasks.</li>
</ul>
</li>
</ol>

<p>&nbsp;</p>