Job Responsibilities
  1. Management:

    • Create, update, and maintain documentation, such as policies, procedures, and manuals.
    • Ensure all documents are organized, accurate, and comply with organizational standards.
  2. Data Entry and Record-Keeping:

    • Input and maintain accurate records in databases or content management systems.
    • Keep both physical and digital records secure and up-to-date.
  3. Quality Assurance:

    • Review and edit documentation for clarity, consistency, and accuracy.
    • Ensure compliance with legal, regulatory, or organizational requirements.
  4. Collaboration:

    • Coordinate with different departments to gather information for documentation purposes.
    • Act as a liaison for document-related queries and audits.
  5. Archiving:

    • Establish and maintain an effective archiving system for easy retrieval.
    • Ensure proper disposal of outdated or unnecessary documents following retention policies.
  6. Training and Guidance:

    • Train staff on documentation processes and standards, when necessary.
    • Provide support to teams for document preparation and submission.
Qualification & Skills
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Attention to detail and accuracy.
  • Familiarity with documentation standards and best practices.
  • Proficiency in Microsoft Office Suite, document management systems, or other relevant software.
  • Analytical skills to review and improve processes.
  • Ability to maintain confidentiality and handle sensitive information.

Educational Qualifications:

  • A bachelor’s degree in business administration, library science, records management, or a related field.
  • Certification in document control or records management (preferred).

Experience:

  • 1–3 years of experience in documentation, records management, or a similar role.
  • Prior experience with content management systems or documentation software (desirable).

Work Environment:

  • Typically works in an office setting.
  • May require occasional travel for meetings or training sessions.

Key Personal Attributes:

  • Proactive and self-motivated.
  • Ability to work independently and as part of a team.
  • Strong time-management and problem-solving skills.
 
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