<ul>
<li>
<p><strong>Reception Duties</strong></p>

<ul>
<li>Greet and welcome guests, clients, and employees in a professional manner.</li>
<li>Answer phone calls, screen and route them as necessary.</li>
<li>Respond to inquiries via email, phone, or in person.</li>
</ul>
</li>
<li>
<p><strong>Administrative Support</strong></p>

<ul>
<li>Maintain and update records, logs, and files.</li>
<li>Schedule appointments, meetings, and conference room bookings.</li>
<li>Assist with clerical duties such as photocopying, faxing, and data entry.</li>
</ul>
</li>
<li>
<p><strong>Customer Service</strong></p>

<ul>
<li>Address customer complaints and escalate them as necessary.</li>
</ul>
</li>
</ul>