Alkane International is seeking a Front Desk Officer to provide exceptional customer service to our clients and visitors. The Front Desk Officer will be responsible for greeting visitors, answering and transferring phone calls, scheduling appointments, and providing general information about the company.
Responsibilities:
Greet visitors and clients in a friendly and professional manner
Answer and transfer phone calls to the appropriate department or individual
Manage and maintain the reception area
Schedule appointments and maintain the appointment calendar
Maintain an organized and professional appearance of the reception area
Provide general information about the company and its products and services to visitors and clients
Process incoming and outgoing mail and packages
Maintain office supplies inventory and reorder as necessary
Assist with administrative tasks as needed
Any other duties as assigned by the supervisor.
Qualification &
Skills
High school diploma or equivalent required
Minimum of 2 years of experience in a customer service or receptionist role
Excellent communication and interpersonal skills
Proficient in Microsoft Office
Ability to multi-task and work in a fast-paced environment
Strong attention to detail and organizational skills
Ability to maintain a positive and professional attitude at all times.
Alkane International is an equal opportunity employer and welcomes applicants from all backgrounds. We offer a competitive salary and benefits package, as well as opportunities for career advancement.
If you meet the requirements and are interested in this position, please submit your resume and cover letter.