Job Responsibilities
  • Customer Service:
    • Greet and welcome visitors in a friendly and professional manner.
    • Answer, screen, and direct phone calls promptly to the appropriate person or department..
  • Administrative Support:
    • Manage appointment scheduling and maintain calendars.
    • Handle incoming and outgoing mail and courier services.
  • Office Coordination:
    • Monitor and manage the reception area to ensure it is tidy and presentable.
    • Order and maintain inventory of office supplies.
  • Security and Compliance:
    • Monitor visitor access and issue visitor passes as required.
    • Ensure adherence to company policies and confidentiality protocols.

 

Qualification & Skills

Educational Qualifications:

  • High school diploma or equivalent (mandatory).
  • Associate’s or bachelor’s degree in hospitality, business administration, or a related field (preferred).

Experience:

  • Prior experience in a similar front desk, receptionist, or customer service role (preferred but not mandatory for entry-level roles).
  • Familiarity with office equipment like telephones, printers, and copiers.

 

 

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