Customer Service:

• Greet and welcome visitors or clients in a warm and professional manner.
• Answer and direct phone calls, emails, or inquiries promptly.
• Provide accurate information about the company, services, or events.

Administrative Tasks:

• Manage scheduling and appointment bookings.
• Maintain records, databases, and logs as needed.
• Handle mail distribution, courier services, and document filing.

Office Coordination:

• Ensure the front desk and reception area are tidy and organized.
• Coordinate with other departments for meetings or events.
• Order and maintain office supplies inventory.

Problem Resolution:

• Address client or visitor concerns professionally.
• Escalate unresolved issues to the appropriate department or manager.

Security and Access:

• Monitor entry and exit of visitors to ensure security.
• Issue visitor badges or IDs if applicable.