Guest/Visitor Management

• Greet visitors, clients, and employees in a warm and professional manner.
• Provide accurate information and address inquiries efficiently.
• Manage guest sign-ins and maintain visitor logs.

Telephone Management

• Answer, screen, and forward incoming calls.
• Take messages and relay them accurately.

Administrative Support

• Schedule appointments and manage calendars.
• Handle correspondence such as emails and letters.
• Maintain records and update databases.

Customer Service

• Address customer inquiries and complaints promptly.
• Resolve issues or escalate them to appropriate personnel.