Key Responsibilities:
Team Leadership:

Supervise, lead, and motivate a team of employees to achieve company goals.
Set clear expectations and provide guidance to team members.
Address team performance issues and offer support as needed.
Work Scheduling:

Create and manage employee work schedules to ensure optimal productivity.
Allocate resources and assign tasks based on workload and priorities.
Performance Management:

Monitor employee performance, provide feedback, and conduct performance evaluations.
Implement training programs to improve team skills and performance.
Manage disciplinary actions when necessary.
Operational Oversight:

Ensure day-to-day operations run smoothly and efficiently.
Identify areas for improvement and implement process enhancements.
Enforce company policies, procedures, and safety protocols.
Communication:

Serve as a point of contact between upper management and staff.
Communicate organizational goals, changes, and updates to the team.
Ensure clear and effective communication within the team.
Problem Solving:

Address and resolve operational issues or conflicts within the team.
Make decisions to improve workflow, reduce downtime, and enhance overall performance.
Reporting and Documentation:

Maintain accurate records of team performance, attendance, and incidents.
Prepare and submit reports to upper management on team performance and operations.
Customer Service:

Ensure a high level of customer service and client satisfaction is maintained by the team.
Handle customer complaints or issues escalated by the team.
Safety Compliance:

Ensure that the team follows health and safety regulations and company policies.
Monitor the work environment to ensure safety standards are met.
Qualifications:
Education: High school diploma or equivalent required; Bachelor's degree or relevant certifications may be preferred.
Experience: Typically 2-5 years of experience in a supervisory or leadership role, preferably in a related industry