The Front Desk Representative serves as the first point of contact for clients, visitors, and employees. They handle administrative tasks, manage communication, and ensure smooth daily operations. The role requires strong communication, customer service, and organizational skills.
Key Responsibilities:
Guest Relations:
Greet and welcome visitors professionally.
Provide accurate information and direct guests appropriately.
Maintain a clean and organized reception area.
Communication Handling:

Answer and direct phone calls promptly and professionally.
Respond to emails and messages in a timely manner.
Handle inquiries and provide necessary assistance.
Administrative Duties:

Maintain and update records, logs, and appointment schedules.
Assist in data entry, document filing, and office correspondence.
Manage office supplies and maintain inventory.