Merit International
Immigration and Education Consultancy
Job Responsibilities

Customer Service:

  • Greet and welcome visitors in a friendly and professional manner.
  • Answer, screen, and direct incoming calls or emails to the appropriate departments.
  • Address customer inquiries and resolve complaints promptly or escalate them as needed.
Qualification & Skills
    • Excellent verbal and written communication skills.
    • Proficiency in MS Office Suite (Word, Excel, Outlook).
    • Multitasking and time management skills.
    • Professional appearance and demeanor.
    • Ability to handle sensitive information with discretion.
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