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Merit International
Immigration and Education Consultancy
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Job Responsibilities
Customer Service:
Greet and welcome visitors in a friendly and professional manner.
Answer, screen, and direct incoming calls or emails to the appropriate departments.
Address customer inquiries and resolve complaints promptly or escalate them as needed.
Qualification & Skills
Excellent verbal and written communication skills.
Proficiency in MS Office Suite (Word, Excel, Outlook).
Multitasking and time management skills.
Professional appearance and demeanor.
Ability to handle sensitive information with discretion.
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