<p>We are seeking a Collector to join our team. As a Collector, you will be responsible for managing the recovery of outstanding debts, loans, or payments. This role requires strong communication, negotiation, and problem-solving skills to work with individuals or businesses to arrange debt settlements and payment plans.</p>
<p>Key Responsibilities:</p>
<p>1 Debt Collection: Contact debtors through phone calls, emails, or written correspondence to negotiate the payment of outstanding debts.</p>
<p>2. Negotiation: Use effective negotiation techniques to secure payment arrangements, settlements, or other solutions for delinquent accounts.</p>
<p>3. Compliance: Adhere to all relevant laws and regulations governing debt collection practices, including the Fair Debt Collection Practices Act (FDCPA).</p>
<p>4. Documentation: Maintain accurate and up-to-date records of all collection activities, payment agreements, and communication with debtors.</p>
<p>5. Customer Service: Provide courteous and professional customer service to debtors, addressing their questions and concerns while maintaining a firm focus on debt recovery.</p>
<p>6. Reporting: Prepare and submit reports on collection activities and outcomes as required by the company.</p>
<p>7. Skip Tracing: Use skip tracing techniques to locate and contact individuals with overdue debts, if necessary.</p>
<p>8. Legal Action: Collaborate with legal professionals or agencies to initiate legal proceedings when needed to recover debts.</p>
<p>9. Compliance with Ethical Standards:** Adhere to the highest ethical standards when dealing with debtors and representing the company.</p>
Qualification &
Skills
<p>Qualifications:</p>
<p>- High school diploma or equivalent. A degree in finance, business, or related fields is a plus.</p>
<p>- Proven experience in debt collection, loan recovery, or a related field.</p>
<p>- Knowledge of debt collection laws and regulations, particularly the Fair Debt Collection Practices Act (FDCPA).</p>
<p>- Strong negotiation and communication skills.</p>
<p>- Ability to handle difficult conversations with professionalism and empathy.</p>
<p>- Proficiency in using collection software and office applications.</p>
<p>- Detail-oriented with excellent organizational and time management skills.</p>
<p>- Ability to work independently and as part of a team.</p>
<p>- Multilingual skills may be beneficial, depending on the demographic of the debtor population.</p>