<p> Key Responsibilities: <br />
- Greet guests in a friendly and welcoming manner, escorting them to their tables and presenting menus.<br />
- Take food and beverage orders, providing recommendations and answering questions about the menu.<br />
- Accurately enter orders into the point-of-sale system and communicate them to the kitchen or bar staff.<br />
- Ensure the timely and accurate delivery of food and beverages to guests' tables.<br />
- Check back with guests to ensure satisfaction, address any concerns, and take additional orders as needed.<br />
- Prepare and serve specialty dishes or drinks, such as cocktails or desserts, when required.<br />
- Handle payments and process bills accurately, following the restaurant's cash-handling procedures.<br />
- Set and reset tables according to restaurant standards, ensuring a clean and organized dining area.<br />
- Collaborate with kitchen and bar staff to coordinate the flow of food and drinks to tables.<br />
- Provide a high level of customer service by being attentive, responsive, and accommodating to guest needs.<br />
- Maintain knowledge of daily specials, menu changes, and allergen information.<br />
- Adhere to all food safety and hygiene standards to ensure the health and safety of guests.<br />
- Assist in maintaining cleanliness and tidiness in the restaurant, including side stations and service areas.<br />
- Attend pre-shift and post-shift meetings to receive and share information about the day's service.<br />
- Uphold the restaurant's brand and reputation through a professional and friendly demeanor.</p>
<p> Qualifications: <br />
- High school diploma or equivalent.<br />
- Previous experience as a waiter/waitress is preferred but not required; we welcome enthusiastic candidates looking to start a career in hospitality.<br />
- Excellent communication and interpersonal skills.<br />
- Strong customer service orientation with a positive and friendly attitude.<br />
- Ability to work effectively in a fast-paced and sometimes high-stress environment.<br />
- Basic math skills for processing payments and handling checks.<br />
- Knowledge of food and beverage menu items and willingness to learn.</p>
<p> Working Conditions: <br />
- Waiters/Waitresses work in a restaurant setting, including both indoor and, in some cases, outdoor dining areas.<br />
- This role involves standing, walking, and occasional lifting of trays or objects.<br />
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