Academic Support: Assist students with academic planning, course selection, and understanding their curriculum. Offer tutoring services or direct students to appropriate academic resources.
Advising and Guidance: Provide counseling and advice on academic, personal, and social issues, offering strategies to overcome challenges.
Resources and Referrals: Help students connect with campus resources such as counseling services, career development, financial aid, and extracurricular activities.
Student Engagement: Organize and facilitate workshops, events, and programs aimed at enhancing students' academic experience and well-being.
Monitor Student Progress: Track students' academic progress and intervene when necessary to support students facing difficulties, whether academic or personal.
Communication: Maintain regular communication with students to ensure they feel supported and informed throughout their academic journey.
Crisis Intervention: Assist in crisis management and provide support during emergencies or difficult personal situations, ensuring proper referrals and follow-ups.
Qualification &
Skills
Skills & Competencies:
Communication Skills:
Strong verbal and written communication skills to interact effectively with students, faculty, and staff.
Ability to provide clear and empathetic advice to students in challenging situations.
Interpersonal Skills:
Ability to build rapport with students and collaborate with faculty and other departments.
Patience, empathy, and understanding when working with diverse student populations.
Problem-Solving & Critical Thinking:
Ability to assess situations, identify problems, and recommend appropriate solutions to support student success.
Strong decision-making skills, particularly in crisis or high-pressure situations.
Organizational & Time Management Skills:
Strong multitasking abilities and capability to handle multiple tasks simultaneously while prioritizing effectively.
Ability to maintain accurate records and track student progress and concerns.
Technology Proficiency:
Familiarity with academic software systems (e.g., student management platforms, learning management systems).
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and other office software.
Personal Attributes:
Empathy and Compassion: A caring, supportive attitude toward students, with an ability to understand and respond to their concerns.
Patience: Ability to work with students from diverse backgrounds, including those facing personal, academic, or emotional challenges.
