<p> Job Summary: <br />
The Field Cash Collector plays a crucial role in maintaining the financial stability of [Company Name] by efficiently collecting and recording payments from members. This role involves regular interaction with members, ensuring timely payments, and contributing to a positive member experience. The ideal candidate should be organized, have strong communication skills, and be committed to upholding the cooperative's values and policies.</p>
<p> Key Responsibilities: <br />
- Visit members in the designated area to collect outstanding payments and contributions.<br />
- Maintain accurate records of all collections, ensuring data integrity and security.<br />
- Reconcile collected amounts with the accounts, updating the cooperative's financial records.<br />
- Respond to member inquiries and provide information regarding account balances, payment schedules, and other related matters.<br />
- Educate members on the importance of timely payments and cooperative policies.<br />
- Identify and report delinquent accounts to the relevant department for further action.<br />
- Assist in the resolution of payment discrepancies or member concerns.<br />
- Maintain a professional and respectful attitude when interacting with members.<br />
- Adhere to safety and security policies and procedures while handling cash.<br />
- Collaborate with the collections team to meet and exceed collection targets.<br />
- Keep up-to-date with cooperative policies, procedures, and financial products.<br />
- Prepare and submit daily, weekly, and monthly reports on collections and related activities.<br />
- Participate in training and development programs to enhance job skills and knowledge.<br />
- Contribute to a positive working environment and uphold the cooperative's values and mission.</p>
<p> Qualifications: <br />
- High school diploma or equivalent.<br />
- Previous experience in cash collection or a related field is preferred.<br />
- Strong interpersonal and communication skills.<br />
- Basic mathematical and record-keeping skills.<br />
- Knowledge of financial products and services is an advantage.<br />
- Ability to handle cash with accuracy and integrity.<br />
- Excellent time management and organizational skills.<br />
- Self-motivated and able to work independently.<br />
- Ability to maintain confidentiality and handle sensitive financial information.<br />
- Valid driver's license and access to a reliable vehicle (if required).</p>
<p> Working Conditions: <br />
- This position requires frequent travel within the designated area to visit members.<br />
- Field Cash Collectors may need to work flexible hours, including evenings and weekends, to accommodate member schedules.<br />
- Handling of cash requires strict adherence to security and safety procedures.</p>