<ol>
<li>
<p><strong>Greeting and Welcoming Visitors</strong>:</p>

<ul>
<li>Welcome guests and clients warmly upon arrival.</li>
<li>Address inquiries and direct visitors to the appropriate person or department.</li>
</ul>
</li>
<li>
<p><strong>Answering and Directing Calls</strong>:</p>

<ul>
<li>Operate the telephone system to handle incoming and outgoing calls.</li>
<li>Transfer calls or take messages as necessary.</li>
</ul>
</li>
<li>
<p><strong>Administrative Duties</strong>:</p>

<ul>
<li>Maintain and update records, logs, or databases.</li>
<li>Handle mail distribution, deliveries, and courier services.</li>
<li>Perform basic clerical duties such as data entry, photocopying, and filing.</li>
</ul>
</li>
<li>
<p><strong>Managing Appointments and Schedules</strong>:</p>

<ul>
<li>Schedule and confirm appointments for clients or staff.</li>
<li>Coordinate meeting rooms and ensure they are prepared as needed.</li>
</ul>
</li>
<li>
<p><strong>Customer Service</strong>:</p>

<ul>
<li>Address and resolve customer complaints or concerns professionally.</li>
<li>Provide information about services, policies, and procedures.</li>
</ul>
</li>
<li>
<p><strong>Maintaining Front Desk Appearance</strong>:</p>

<ul>
<li>Keep the reception area clean, organized, and stocked with necessary materials.</li>
</ul>
</li>
</ol>