<ul>
<li>
<p><strong>Sales and Marketing:</strong></p>
<ul>
<li>Develop and implement sales strategies to acquire new clients within the local market. </li>
<li>Lead a team of insurance agents to generate leads, conduct customer consultations, and close insurance policies. </li>
<li>Monitor sales performance, identify areas for improvement, and coach agents to achieve targets. </li>
<li>Participate in community events and networking opportunities to promote the company's insurance products. </li>
</ul>
</li>
<li>
<p><strong>Customer Service:</strong></p>
<ul>
<li>Manage customer inquiries, complaints, and policy changes. </li>
<li>Ensure prompt and efficient resolution of customer issues. </li>
<li>Build strong relationships with clients to retain business and promote cross-selling opportunities. </li>
</ul>
</li>
<li>
<p><strong>Policy Administration:</strong></p>
<ul>
<li>Review and process new insurance applications, ensuring accurate information and compliance with underwriting guidelines. </li>
<li>Manage policy renewals, premium collections, and policy adjustments. </li>
<li>Maintain accurate client records and policy documentation. </li>
</ul>
</li>
<li>
<p><strong>Claims Handling:</strong></p>
<ul>
<li>Receive and investigate insurance claims filed by clients. </li>
<li>Assess claim validity, determine coverage, and manage claim settlement process. </li>
<li>Collaborate with adjusters and third-party vendors to resolve claims efficiently. </li>
</ul>
</li>
<li>
<p><strong>Team Management:</strong></p>
<ul>
<li>Hire, train, and develop new insurance agents to ensure competency in sales and customer service practices. </li>
<li>Monitor team performance, provide feedback, and address performance issues. </li>
<li>Foster a positive and productive work environment within the branch.</li>
</ul>
</li>
</ul>
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