Sunaulo Sahakari Sanstha LtdViews: 614
Basic Job Information
|Job Category||Sales / Public Relations|
|Job Level||Mid Level|
|No. of Vacancy's||3|
|Employment Type||Full Time|
|Job Location||Kathmandu [Dillibazar]|
|Offered Salary||Range [12000-25000]|
|Apply Before (Deadline)||2024-01-25|
|Experience Required||N/A Years|
|Professional Skill Required||Wholesale / Retail Sales|
We are seeking a Collector to join our team. As a Collector, you will be responsible for managing the recovery of outstanding debts, loans, or payments. This role requires strong communication, negotiation, and problem-solving skills to work with individuals or businesses to arrange debt settlements and payment plans.
1 Debt Collection: Contact debtors through phone calls, emails, or written correspondence to negotiate the payment of outstanding debts.
2. Negotiation: Use effective negotiation techniques to secure payment arrangements, settlements, or other solutions for delinquent accounts.
3. Compliance: Adhere to all relevant laws and regulations governing debt collection practices, including the Fair Debt Collection Practices Act (FDCPA).
4. Documentation: Maintain accurate and up-to-date records of all collection activities, payment agreements, and communication with debtors.
5. Customer Service: Provide courteous and professional customer service to debtors, addressing their questions and concerns while maintaining a firm focus on debt recovery.
6. Reporting: Prepare and submit reports on collection activities and outcomes as required by the company.
7. Skip Tracing: Use skip tracing techniques to locate and contact individuals with overdue debts, if necessary.
8. Legal Action: Collaborate with legal professionals or agencies to initiate legal proceedings when needed to recover debts.
9. Compliance with Ethical Standards:** Adhere to the highest ethical standards when dealing with debtors and representing the company.
- High school diploma or equivalent. A degree in finance, business, or related fields is a plus.
- Proven experience in debt collection, loan recovery, or a related field.
- Knowledge of debt collection laws and regulations, particularly the Fair Debt Collection Practices Act (FDCPA).
- Strong negotiation and communication skills.
- Ability to handle difficult conversations with professionalism and empathy.
- Proficiency in using collection software and office applications.
- Detail-oriented with excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Multilingual skills may be beneficial, depending on the demographic of the debtor population.