Greet visitors in a warm, friendly, and professional manner.
Ensure all visitors sign in and are directed to the appropriate individual or department.
Ensure waiting areas are clean, tidy, and presentable at all times.
Answering and Directing Calls:

Answer incoming phone calls promptly and professionally.
Transfer calls to the appropriate person or department or take accurate messages.
Handle general inquiries and provide relevant information when possible.
Managing Appointments and Scheduling:

Schedule appointments for staff, clients, or visitors as required.
Maintain the office calendar and ensure appointments are appropriately managed.
Remind staff and visitors of upcoming appointments and meetings.
Administrative Support:

Assist with general office tasks, such as photocopying, filing, and data entry.
Handle incoming and outgoing mail, packages, and deliveries.
Assist with office supplies management, ensuring the front desk area is fully stocked with necessary materials.
Maintaining a Professional Environment:

Maintain the front desk area, ensuring it is clean, organized, and welcoming.
Monitor and ensure security protocols are followed (e.g., sign-in procedures, issuing visitor badges).
Managing Communication:

Monitor and respond to emails and messages related to front desk services.
Ensure all communication is handled promptly and professionally.
Assisting with Administrative Tasks:

Provide administrative support to the office staff and management when needed.
Assist with data entry, document preparation, and report generation as required.
Prepare meeting rooms and materials for appointments or meetings.
Handling Customer/Client Issues:

Address customer or visitor concerns in a calm, professional manner.
Report any issues or complaints to management when necessary, ensuring the resolution of any problems.
Ensuring Safety and Security:

Monitor the front entrance to ensure that only authorized individuals enter the premises.
Provide visitors with security instructions, including directions to emergency exits.
Other Duties: